Grabber® cares about your privacy. For this reason, we collect and use personal information only as needed to deliver our products and services, and to communicate with you about the same, or as you have requested.
WHAT INFORMATION DO WE COLLECT ABOUT YOU AND HOW DO WE USE IT?
Your personal and other information that we may collect includes information such as:
- Telephone number
- Date of birth
- Email address
- Billing and payment information
- Candidate information (for job applicants)
- Other data collected that could directly or indirectly identify you
- Information about your browser, network, and device
- Web pages you visited prior to coming to this website
- Your IP address
- This information may also include details about your use of this website, including:
- Internal links
- Pages visited
We share this information with Google, our website analytics provider, to learn about site traffic and activity.
If, on this website, you sign up to receive our newsletters or check on the box to receive emails from Grabber, we collect personal information to improve your experience and our customer service.
This information may include your:
- Billing and shipping address(es)
- Details about your orders (for example, the number of screws purchased)
- Email address
- Phone number
We share this information with our website hosting provider so they can provide website services to us.
GRABBER® may use the above stated personal information from and or for facilitating social media and other digital sharing, promoting, or advertising. This may include:
- sending advertising and marketing related emails, text messages, and postal mail with information about our services, products, and other company news or updates
- sending or posting advertising and marketing related posts or ads through social media, Google or third-party websites
- facilitate social sharing functionality that you choose to use
GRABBER® may send you marketing emails. We share your contact information with our email marketing provider and advertising agency so they can send these emails on our behalf.
We may email you with messages about your account activity.
We may also share your personal information with the following parties: Our affiliates; Third parties at your request; Service providers and advisors; Product suppliers; The public; and Law enforcement, regulators and other parties for legal reasons. We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.
Dealer Locator Disclaimer — Grabber® offers “Where to Buy” as an informational service only, it is not an endorsement or recommendation—implied or otherwise—of any of the listed companies. Each company listed may be independent from Grabber and not under the control of Grabber, therefore, Grabber accepts no responsibility for and disclaims any liability from the actions of the listed companies. You should make your own independent evaluation before conducting business with any company. Dealer information on this site was believed accurate when posted; however, it may change without our knowledge. Please contact [email protected] with updated information.
This website is hosted through Microsoft Azure. Microsoft may collect personal data when you visit this website, including:
- Information about your browser, network and device
- Web pages you visited prior to coming to this website
- Your IP address
Please review the Microsoft Privacy Statement for more details.
YOUR CHOICES AND CONTROL OVER YOUR INFORMATION
Profile and data sharing settings: You may update your profile information, such as your username, address, or billing information, and may change some of your data sharing preferences by contacting your GRABBER® customer service representative or contact our website support team at [email protected].
How to control your email preferences: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt-out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the service, technical and security notices). If we communicate by SMS text messages, we will offer an option to opt-out at any time by following the instructions in the text message communication.
Modifying or deleting your information: If you have any questions about reviewing, modifying, or deleting your information, or if you want to remove your name or comments from our website or publicly displayed content, you can contact our website support team at [email protected].
Geolocation: You may control location tracking by adjusting your location services settings on your mobile device. We may continue to approximate your location based on your IP address when you access our site through a computer or device.
THIRD-PARTY DATA COLLECTION AND INTEREST-BASED ADVERTISING
We may engage in interest-based advertising and permit third-party online advertising networks, social media companies and other third-party services to collect information about your use of our websites and mobile apps over time so that they may play or display ads on our sites, on other websites, apps or services you may use, and on other devices you may use. We may also use third-party services to collect information about your browser or device, or your online activity on our sites so that we may enhance or personalize your experience, better understand the demographics of our users and how they interact with our sites, evaluate the success of our marketing campaigns, track reporting, referrals and attribution, and similar activities.
HOW WE STORE AND PROTECT YOUR INFORMATION
Data storage and transfer: Your information collected through our website may be stored and processed in the United States or any other country in which GRABBER® or its affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
Keeping your information safe: Security of your information is very important to us, and we have put in place safeguards to preserve the integrity and security of information we collect and that we share with our service providers. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. If any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We do not knowingly collect or solicit any information from anyone under the age of 18. Our site is intended to be used by our customers and potential customers. Our site is available for anyone to view, but if you are 18 years of age or younger, please do not submit any personal information. If we learn that we have inadvertently collected personal information from a child under age 18, we will delete that information.
REPORTING AND HOW TO CONTACT US
The California Consumer Privacy Act of 2018 (CCPA) went into effect on January 1, 2020. The CCPA provides certain California residents five new rights respecting their personal information. If you are a California resident, you may have the following rights:
The right to request more information about our data collection and sales practices in connection with your personal information, including the categories of personal information we have collected, the source of the information, our use of the information and, if the information was disclosed or sold to third parties;
The right to request a copy of the specific personal information collected about you during the 12 months before your request (together with right #1, a “personal information request”). You may only make a personal information request twice in a 12-month period, and we will respond within 45 days of receiving a personal information request;
- The right to request that personal information be deleted (with exceptions);
- The right to request that your personal information not be sold to third parties, if applicable; and
- The right not to be discriminated against because you exercise any of the new rights.
We do not rent, sell, or share personal information (as defined by California Civil Code §1798.83 and GDPR) about you that we collect on the site with other people or unaffiliated companies for their direct marketing purposes unless we have your permission, and we have not “sold” (as that term is defined in the CCPA) your personal information in the last 12 months.
You may exercise these rights by contacting us as listed in the Contact Us section.